*Communication Skills
Communication skills are an essential component in every relationship. This course focuses on subjects such as understanding the difference between one-way and two-way communication, defining your communication style/preference, and active listening skills.
*Conflict Management
Conflicts typically have an impact on more than the individuals involved. The repercussions are felt throughout the team/group. This course focuses on recognizing what causes interpersonal conflict, identifying the emotional triggers that create conflict, and applying proven techniques and strategies to foster cooperation.
*Dealing With Difficult Personnel
Difficult people are everywhere from the workplace to the home. This course focuses on techniques for dealing with those difficult people. You’ll learn how to get more cooperation, collaboration, and even compromise, instead of combat!
*Decision Making Skills
We use decision making skills daily to solve problems by selecting one course of action from various alternatives. Decision making can be hard, because almost any decision can involve conflict. This course focuses on teaching concepts to pick one solution where the positive outcome can outweigh possible losses.
*Effective Delegation
Delegation skill is the ability to effectively assign task responsibility and authority to others. Many leaders falter at this skill because they lack he trust and confidence in others. This course focuses on teaching skills that will provide the ability to get things done by using work and time of other people.
*Effective Meeting Basics
Meetings are among the core tools for making things happen in any group or organization, yet they often consume too much time and resources. This course focuses on the techniques that allow meetings to generate better desired outcomes for you and your organization, and lower costs in time, energy, and other resources.
*Essential Skills for the First Time Manager
Many first time managers struggle in their new role. This is often due to a difficulty transitioning from employee/team member to manager. This course will focus on teaching those skills to assist in that transition. Including but not limited to, delegation, team building, and managing former peers.
*Leadership Skills Series
All leaders require a core set of skills to be effective. This is a series of courses that focuses on the essential skills for organizational leaders. This custom module is comprised of courses such as Decision Making, Communication, Conflict Management, Public Speaking, Presentation Skills, and more, grouped together to aid in the development of leaders.
To work with 4mK Development to build a custom learning solution, or for more information, please use the Contact page and let us know how we can help you Grow to a Higher Level!